Refund / Return / Damaged product / Delivery
Returns
Our return policy is 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To return your product, you should mail it to
Acrydis Sàrl
p/a Steve Grin
Burenoz Road 25
1092 Belmont VD
Swiss
You are responsible for paying for the shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.
If you have not yet received your refund, please contact us at info@acrydis.com.
Damaged product
Despite all the care taken in packaging your order, the product may be damaged during transport. If you receive a damaged product, please send us a photo of the following items:
1. packaging
2. the whole product,
3. a close-up of the damaged part
Delivery
All orders are sent by registered mail (without signature). We do not offer priority or economy mail options.
Acrydis, 12.2023
Our return policy is 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To return your product, you should mail it to
Acrydis Sàrl
p/a Steve Grin
Burenoz Road 25
1092 Belmont VD
Swiss
You are responsible for paying for the shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.
If you have not yet received your refund, please contact us at info@acrydis.com.
Damaged product
Despite all the care taken in packaging your order, the product may be damaged during transport. If you receive a damaged product, please send us a photo of the following items:
1. packaging
2. the whole product,
3. a close-up of the damaged part
Delivery
All orders are sent by registered mail (without signature). We do not offer priority or economy mail options.
Acrydis, 12.2023